Privacy Policy

Overview

Pot Monkey (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Information We Collect

• Account information: name, email, phone, and delivery address when you register or place an order.
• Order information: products purchased, payment method details (processed by our payment partner), and delivery preferences.
• Usage data: pages visited, time spent, clicks, and interactions collected via cookies and analytics tools.
• Device data: browser type, IP address, and device identifiers for security and performance.

How We Use Your Data

• To process and deliver your orders.
• To communicate order updates, promotions, and service notices.
• To improve our website, products, and customer experience.
• To detect fraud and ensure platform security.
• To comply with legal obligations.

Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate our business — including payment processors, delivery partners, and analytics providers like Microsoft — and only under strict confidentiality obligations.

Your Rights

You have the right to access, correct, or delete your personal data. You may also object to certain processing activities or withdraw consent where applicable. To exercise these rights, contact us using the details below.

Contact Us

If you have questions about this privacy policy or how we handle your data, please reach out to hello@potmonkey.store.